Many times you end up entering the wrong spelling of your name or your co-passenger. What to do then? Well, if you do this while booking on the KLM airlines, there’s nothing to worry about because the airline has introduced a very beneficial feature under KLM name change policy. With the help of this feature, passengers can easily correct the spelling of their names.
Known as the KLM name change policy and 24-Hour Rule of Lufthansa Airlines, this feature offers a chance for passengers to undo their mistakes. Keep reading this article and know how to use this feature!
Understand the KLM Name Change Policy
This policy allows passengers to correct the spelling of their name or make some other related adjustment in the booking. As a result, passengers will be able to easily board their flight. But even when you are done making changes to your bookings, it’s better to recheck.
Terms and Conditions for the KLM Name Change
There are certain terms and conditions that every passenger needs to fulfil under KLM Name Change Policy:
- Passengers cannot transfer the ownership of bookings to any other person and this is completely prohibited.
- In case a passenger tries to change the itinerary within 24 hours of the departure and name change, it cannot be done.
- Before proceeding with the name change make sure you have made bookings through reliable and authentic sources.
- In case a passenger has booked a partner flight of KLM, then he/she has up to 72 hours to make corrections in the name on the booking.
- The name you are entering on the ticket should be the same as the ID proof issued by the government.
- If you have not made bookings through the official website of KLM or online, there’s no chance of making the correction in the name through office representatives.
Process for Changing Name on the Ticket
Although the process for KLM name change is easy, you have a few options to choose under the KLM name change policy.
Process 1: Correct Name Through Official Website
- Start by opening the official website and logging into your account using your password.
- Now, go to the “Manage Booking” section and enter details like booking reference number.
- Now, review your booking and click on the continue button.
- Next, click on the edit button and make the necessary changes and upload a necessary document if required.
- After this, save changes and pay the fee if applicable.
- Finally, print the ticket with your correct name on it.
Process 2: Change name using the KLM Customer Support
- Dial the customer care number of KLM and select your preferred language.
- Now, follow the prompts and choose the name change service.
- Next, you can talk to a representative and explain your request followed by other information like the booking number.
- After this, confirm the correct spelling of your name and agree to the changes.
- Now, pay fees if required and the representative will mail you the updated ticket.
Process 3: Correct name at the airport
- Go to the customer support section at the airport.
- Now, fill out the name change form provided by the agent and provide details like your booking number, phone number, etc.
- After this, submit the supporting documents for verification.
- Up next, the agent will ask you for the fee if required.
- Finally, you will receive an updated ticket over the mail.
Fee for KLM Name Change Policy
Fee for KLM name change is applicable in some cases. But when you do it at least 30 minutes before the flight departure, you need not pay anything. On the other hand, if the booking has been made through a partner airline, then this policy does not works.