In case your flight is delayed, you can easily seek compensation from Qatar Airways. In addition to this, you need to fill out a form and even if you have made bookings through an agent, you can seek help from them. But before that, it’s better to have relevant information on Qatar Airways cancellation and refund policy.
Interestingly, the compensation of passengers depends upon certain circumstances. Additionally, Qatar Airways may also charge an additional fee in some cases. Therefore, keep reading this article and stay updated on Qatar Airways cancellation and refund policy, also read about 24-Hour Rule of Lufthansa Airlines!
Cancel or Change Reservations
If the fare rule allows, your reservation can be cancelled or modified through the following steps:
- First, you need to visit the official website of Qatar Airways.
- In case your ticket is applicable for modification, you will be able to see the “change flight” button.
- Now, you need to click on this button, select a new flight, and pay an additional fee if required.
- In case your ticket is not applicable for a change electronically, you need to visit the nearest office of Qatar Airways.
- Next, to cancel your ticket, sign in to the “Manage Reservation” and then click on the “Cancel flight” button.
Important Information on Qatar Airways Cancellation Policy
Here are some important pointers on Qatar Airways cancellation and refund policy.
Compensation for Delays
In case your flight has been cancelled and the airlines cannot handle the situation, you are eligible for compensation. You just need to fill up a refund form by following the mentioned steps:
- Booking through a travel agency: for this situation, contact the travel agent.
- Service Fee: you might be required to pay an additional fee for certain scenarios.
- Refunds: those who cancel their ticket within 24 hours of their booking can claim a complete refund. Fares that are non-refundable are not eligible for a refund if cancellation happens within 24 hours. Refundable fares are refunded after deducting the cancellation fee.
- No-show penalties: if a passenger fails to show up within the specific time, penalties are applicable for cancellation.
- Airlines cancellation: in case the cancellation has been made through the airlines, passengers are eligible to seek a complete refund. However, award ticket holders cannot receive the refund in such cases. Other scenarios like loss of passport, military orders, judicial judgment, or government orders also allow refunds.
Cancellation Fees of Qatar Airways
The following are the types of fees applicable on tickets under the Qatar Airways cancellation and refund policy:
- Outbound Flight: under this, passengers are bound to pay $175 and a no-show fine is also applicable.
- Inbound Flight: for inbound trips only the cancellation fee is applicable.
- Refundable fares: a certain amount needs to be paid by the passenger for cancellation for certain routes and bookings.
Non-Refundable Fares
- Same Day Booking Cancellation: if cancellation is made on the same day of the booking no cancellation fee is charged.
- Post-Risk Free Period: full amount of the ticket is claimed as a cancellation fee once the risk period expires. In short no refund is provided by the airways.
- Non-refundable ticket: as per the cancellation policy of Qatar Airways, cancellation fees, no-show fees apply and no refund is granted for non-refundable tickets.
Flight Delay Compensation
Passengers might receive up to $700 as compensation for flights that are delayed by three or more hours. In addition to this, compensation is based on arrival time. Exceptional situations include delays due to weather or air control strikes.
24-Hour Cancellation Policy
As per the cancellation policy of Qatar Airways, all tickets are eligible for a full refund if the cancellation is made within 24 hours of the booking. Also, the travel date must be at least one week from the booking date.